Insights & Research

We analyzed billing patterns for over 450,000 patients to determine how dynamic billing language performs against traditional communication methods.

Sampling from over 100,000 patient payments in a 3-month period, we established dental industry trends for the payment method preferences for dental patients spanning multiple types and sizes of practices. From this study, we learned how different factors including balance size, patient demographics, and balance age influence the method of payment used to reduce an outstanding balance. With these learnings, we make best practice suggestions, drawing from our data conclusions.

Explore data-driven insights from Pearly on the optimal days for dental providers to collect patient payments. We’ll examine trends suggesting that mid-week days could be particularly effective for collections and offer insights into how Mondays and Tuesdays play a strategic role in setting the stage for the week's payments. Armed with this information, dental practices and support organizations can significantly improve their collection strategies for better operational efficiency and financial stability.

When it comes to understanding and capitalizing on seasonality in dental practices, recognizing the trends may seem perplexing at first glance. Yet, your practice won't be operating at its peak until you've fine-tuned your strategies to align with these seasonal variations. Gain insights on how to leverage school holidays, insurance cycles, and more to optimize your operations, ensure financial stability, and enhance patient satisfaction through wise planning and timely adjustments.

We completed a survey of dental patients across the continental United States, ages 18 to 65+, to learn about their dental care behaviors and feedback on in-house membership plans.